Questions, answered
Anything else? Write us at hello@haulandholler.com — a human who knows trucks reads every note.
- How does sizing run?
- Our tees and hoodies are printed on standard unisex blanks that run true to size. If you're between sizes or like a looser fit, go up one. Each product page lists the blank so you can check the size chart directly.
- How is it printed?
- Direct-to-garment (DTG) printing — the same process used for premium custom apparel. Colors are bold and the print holds up through regular washing. Cold wash, tumble low, and it'll last.
- When does it ship?
- Because everything is printed when you order, production takes 3–5 business days before it goes out. After that, standard US transit time. You'll get a tracking email once it ships.
- How much does shipping cost?
- Free US shipping on orders over $50; a flat rate for smaller orders. Everything ships from a US facility.
- Do you ship outside the US?
- Not yet — US addresses only for now.
- What if the size is wrong or something isn't right?
- Unused, unopened items can be returned within 30 days (buyer-paid return shipping for wrong-size/change-of-mind). If it arrived damaged or misprinted, email hello@haulandholler.com within 30 days with a photo and we'll replace it or refund you — no need to ship it back. Full details on the Returns page.
- Can I wash it normally?
- Yes. Cold wash inside-out, tumble dry low. Avoid bleach and high heat — the print will thank you.
- Where do the design ideas come from?
- From people who actually know the road. We work with drivers and their families, and the jokes have to land on someone who's actually dealt with a 14-hour clock, a surprise scale, or a dispatcher who's never left the office.
The formal versions live at shipping, returns, privacy, and terms.